Our customer care service
Is central in our philosophy
Renner Italia does not manage only the widespread distribution of its coatings in 60 countries.
Before and after sales, in Italy and abroad, our customer service offers the right answers to any question concerning the world of coatings.
Renner Italia’s technician CARES for you
He his Renner Italia’s face in your area. He represents customers’ needs inside the company. He takes with him a baggage of answers, along with the last news about coatings range.
He knows everything about coatings solution systems. He is the specialist that identifies the best coatings for the customer. He follows the application and verifies that the results are in line with Renner Italia’s standards. He wants the best for his customers.
If his customer has a problem, he intervenes as fast as he can with his tool box. He identifies the problem and suggests customised solutions. His highest satisfaction is to establish relationships based on trust.
He understands his customers’ needs and talks with Rennerlab. In this way, he starts a creative process inside the laboratory.
He is always at the painter’s side. He knows that his customers’ success is his own success and difficulties are his own too. He does not conduct negotiations.